The Groton Select Board invites you to join them for part two of the training on Thursday, February 24, 2022 of Bystander Intervention series. Training will be provided by Hollaback! whose mission is to end harassment in all its forms by transforming the culture that perpetuates hate and harassment.
Second Training – Conflict De-escalation + Bystander Intervention in the Workplace with Hollaback!
When: Thursday, February 24, 2022
Time: 6:30 PM to 8:30 PM
Zoom Link: https://zoom.us/j/99948846781?pwd=VlhaZE40L0t3WnQ2VE9aZy91Smk3Zz09
Description: If your team interfaces with the public, chances are they will face moments of escalation and will need to know what to do. Conflict de-escalation requires patience, a willingness to listen, and an ability to see the humanity in everyone. Using Hollaback!’s Observe-Breathe-Connect methodology, we’ll learn how to identify potential conflict before it escalates using our “pyramid of escalation” and how to assess whether de-escalation is the right action. We’ll also learn how to connect with others by validating and de-escalating their feelings – even if we don’t understand them or agree with them. We’ll have time at the end to practice using real-life scenarios. Your team will leave armed with de-escalation techniques so that they can navigate these moments as workplace leaders.
When harassment happens at work, people are almost always around and if they aren’t around, they can be quickly summoned to show up. Our goal is to reduce instances of workplace harassment by giving employees the tools they need to disrupt those perpetrating the harassment. We will equip your employees with the right information on how to be an effective online bystander in the midst of workplace harassment using our proven 5D’s methodology; 98% of employees leave our training committing to intervene next time they witness disrespect or harassment.